Frequently Asked Questions

FeedMech provides complete export packaging, customs documentation, and transportation organization for all European sales.Deliveries are typically made either to EU ports or directly to the customer’s farm address.During the quotation stage, a detailed delivery timeline and logistics plan are shared with the customer.

Yes. FeedMech provides spare parts supply (such as cables, hooks, gearboxes, etc.) and maintains a technical service network across Europe.During the sales process, detailed information about the authorized service centers and local spare part support in your country is provided.

The delivery time varies depending on the model, order volume, and shipping method.In general, European deliveries are completed within 6 to 12 weeks.It is strongly recommended to schedule deliveries before the harvest season to ensure smooth and uninterrupted operation.

FeedMech machines are covered by an international warranty valid throughout Europe.During the warranty period, any manufacturing-related defects are fully supported.In the event of a malfunction, customers can contact their local service center or the FeedMech Europe support team by providing the machine’s serial number and purchase information.All service and spare part processes are managed to minimize production downtime and ensure uninterrupted operation.